Scottish Football Club Ross County FC Victim of Web Host 123-reg’s Problems

20 April 2016

Scottish football club Ross County FC (known as “The Staggies”) was one of the victims of web host 123-reg’s recent problems. Ross County F.C., currently 6th in the Scottish Premier League, is based in Dingwall, Highland, Scotland. Established in 1929, the club is one of Scotland’s most established football clubs. Its website was accidentally deleted over last weekend along with those of other 123-reg customers.

Ross County depends on its website for online ticket sales, so 123-reg’s issues have hit the club quite hard financially. 123-reg’s problems came to light when it reported "VPS connectivity issues" on 16 April 2016. It appears a "Rogue Script" may have been responsible for deleting some of its customers sites. The company, which has headquarters in Hayes, Middlesex, United Kingdom, manages over 3 million domains and around 800,000 websites, with 1.7 million of these sites in the United Kingdom. While 123-reg has established a "recovery process" it has also recommended customers with site backups to restore their websites themselves.

"Online is a crucial part of our ticket sales, selling merchandise and the website is where fans go to to reserve seats on buses and find match information," explained Ross County’s Operations Manager, David O'Connor. "Coming to the ground (to buy tickets) is not easy for the fan who works nine to five. Our fan base is always widely spread out across the Highlands and it means supporters having to travel quite a distance to get to Dingwall."

NOTE: The club’s site WAS available at the time of going to press.

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